Contact information

We’re Here to Help!

Whether you have a question about our Canvas Tote Bags, need assistance with an order, or just want to say hello, the vorta.shop team is ready to assist you.

Get In Touch

  • 📧 Email: support@vorta.shop
    • We aim to respond to all inquiries within 24 hours.
  • 📞 Phone: +1 3035238783
  • 📍 Business Address: 007 CONSULTING, LLC 201 N. FRANKLIN STREET, SUITE 2000 TAMPA, FL, 33602 United States

Customer Support Hours

Our team operates from Tampa, Florida (EST). While we welcome our customers from Singapore, please note our primary support hours:

  • Monday – Friday: 9:00 AM – 5:00 PM (EST)
  • Singapore Time (SGT): Typically 9:00 PM – 5:00 AM.

Thank you for your patience – we will get back to you as soon as we are back online!

Quick Note for Our Singapore Customers

  • Tracking: Once your Canvas Tote Bag is shipped, you will receive a tracking link via email.
  • Currency: All transactions are securely processed in US Dollars (USD).